Our chat bot, Sunny B, can help with common issues 24/7. While the lack of control over delivery dates is a negative for us, the menus, dietary preference options, portion sizes, and customer service are really great. Sun Basket is a rapidly-growing meal delivery service known for its fresh, organic ingredients and incredible, healthy recipes designed by head chef Justine Kelly. I'm a cashier for a Fortune 500 top ten business grocery store in the U.S. and tell my customers to try sunbasket for taste and good deals. It is one of the few meal kit companies that is USDA - Certified Organic. CHAT WITH SUNNY B You can SMS, E-Mail or … 2,789 people have already reviewed Sun Basket. SELF-SERVICE Quick way to get your order and delivery questions resolved 24/7. Share. Voice your opinion today and hear what 2804 customers have already said. Service. Sign up to uncover company details. | Read 101-120 Reviews out of 2,796. They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. To meet growing demand while continuing to deliver outstanding customer service at scale, Samantha and Daniel turned to Salesforce to innovate fast. Despite the fact that I'm confident that the issue was on Sun Basket's end (I remember submitting the updated address through the app and am very Type A about this sort of thing), the customer service representative refused to issue a credit in full to my account, refund me in full, or explore other options. You can add groceries to your order, too. Number of employees. The box, however, was missing a pork loin for a particular dinner. Get advice from Sun Basket customers just like you. Hours. Learn about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. The Sun Basket Subscription Service is a continuous subscription service. | Read 741-760 Reviews out of 2,801. You can now cancel your Sun Basket subscription in just a couple of clicks. Job Title. Meal Subscription Services. Sun Basket is a weekly subscription service, and you are able to skip any weeks that don't work for your schedule. Sun Basket is a weekly subscription service, and you are able to skip any weeks that don't work for your schedule. Social media. Average salaries for Sun Basket Customer Service Team Lead: $49,604. Accessibility 2,804 people have already reviewed Sun Basket. Email. Sun Basket will get three main suggestions from us. 978-851-8000. Read about their experiences and share your own! Review this company. It is easy to reach there customer service. Food made with integrity We've gotten our first order from Sun Basket and it superseded my expectation. 2,783 people have already reviewed Sun Basket. ASK AN EXPERT Get advice from Sun Basket customers just like you. Founded. (a) Sun Basket Subscription Service. Reviews from Sun Basket employees about working as a Customer Service Representative at Sun Basket in San Jose, CA. | Read 1,621-1,640 Reviews out of 2,804 Voice your opinion today and hear what 2801 customers have already said. You just need to: Log into your Sun Basket account; Choose the Manage My Subscription option; Under Manage Meal Subscription, choose the Cancel My Subscription option; Several times my basket was scheduled to arrive on Monday for the week, and it came a day late with notification on Monday evening at the last minute. | Read 1,241-1,260 Reviews out of 2,790 Yet, I got charged for shipment that I never received. First of all, our analysis suggests they need to improve the packaging. - Seasonal, non-GMO produce and responsibly-sourced meats and seafoods -… You've already flagged this Virginia 2 reviews. Sun Basket salary trends based on salaries posted anonymously by Sun Basket employees. Reviews from Sun Basket employees about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. Average salaries for Sun Basket Customer Service Agent: $18. Meal Kit Service research study is to define market sizes of various segments & countries by past years and to forecast the values by next 5 years. Read about their experiences and share your own! Privacy Quick way to get your order and delivery questions resolved 24/7. Terms With Sun Basket, you have the opportunity to select meals and ingredients that work for you. Read about their experiences and share your own! We recommend Sun Basket to all of our friends. Samantha Philip and Daniel Boggs were both customer service agents at San Francisco-based meal delivery service Sun Basket when they discovered a passion for the Salesforce platform. All customers are able to view our weekly menu before signing up by visiting our website at sunbasket.com. Useful. Privacy Policy and Daily, I go without some food I want until my box arrives because I want only the good taste of organic foods. Quality of products is, in my view, top-notch. ASK AN EXPERT. everything was super fresh; recipes easy to follow; kid help ideas were spot on! Read about their experiences and share your own! The food tasted great and the instructions were easy to follow. They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. Despite the fact that I'm confident that the issue was on Sun Basket's end (I remember submitting the updated address through the app and am very Type A about this sort of thing), the customer service representative refused to issue a credit in full to my account, refund me in full, or explore other options. Skip to main content. Please send us an email at help@sunbasket.comusing subject line Trustpilot, and we'll be happy to further assist you. You've already flagged this Felicia 1 review. These folks are not interested in providing good customer service. | Average Sun Basket hourly pay ranges from approximately $12.08 per hour for Food Preparation Worker to $17.00 per hour for Customer Specialist. SELF-SERVICE Useful. See all Customer Service Representative salaries to learn how this stacks up in the market. Read about their experiences and share your own! Voice your opinion today and hear what 2796 customers have already said. As far as the food goes, there is some good and some bad. CONTACT US Do you agree with Sun Basket's TrustScore? | Sun Basket has experienced an influx of new customers and service requests as a result of COVID-19. It would have been nice to … Sun Basket takes forever to respond to emails and concerns. I'm very happy with my orders and customer service. Do you agree with Sun Basket's TrustScore? Sun Basket clients are free to skip any week or cancel any time they desire because Sun Basket does not require any contracts or commitment with their customers. 50 Sun Basket coupons now on RetailMeNot. 2,788 people have already reviewed Sun Basket. 501 - 1k. Do you agree with Sun Basket's TrustScore? I'm a faster cook than my husband and I have found the time estimates to be very accurate for me. Terms of Service apply. The company serves customers who have strict dietary restrictions, offering paleo, gluten-free and vegetarian options, among others. The charge went through the next day which caused other banking issues (NSF). This estimate is based upon 1 Sun Basket Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. | Read 1,541-1,560 Reviews out of 2,789 Also, customer service needs to be more available. | Read 61-80 Reviews out of 2,788. The pigs are fed a vegetarian diet and housed in open, group environments, without the use of gestation crates. We are here M-F 8-5 PT. Phone. Terrible customer service. Hello Alexander, thank you for sharing your feedback and we're so sorry to hear about your Sun Basket experience. So far, the meals we have received from Sun Basket are the easiest to cook of any of the meal plans we tried. CONTACT US You can SMS, E-Mail or Call us. The average Sun Basket salary ranges from approximately $20,000 per year for Sanitation Worker to $101,000 per year for Inventory Control Specialist. Share. I have found that my total food bill has decreased, yet my meals are much better (healthier and tastier)! Simply click or tap the link to begin the cancellation process. This estimate is based upon 1 Sun Basket Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Sun Basket Inc. Internet Service. Customer service not good I had the same experience with sun basket as the rest on here. Share. Business Profile. 5 free credit every month. Voice your opinion today and hear what 2783 customers have already said. Do you agree with Sun Basket's TrustScore? Customer Service Representative (2) Manager (2) Finance (1) Recruiter (1) Director (1) Customer Service Agent (1) Packing (1) Video Editor (1) Supervisor (1) Membership Ambassador (1) Food Production Team Member (1) More Less. Search job openings, see if they fit - company salaries, reviews, and more posted by Sun Basket employees. ... Sun Basket Employee Reviews for Customer Service Representative. Specialties: Sun Basket makes it easy to cook delicious, healthy meals that you'll love. This meal kit service offers entrées at different levels of effort, from heat-and-eat to classic cooking. Started. San Francisco, CA 94107-1962. And, the recipes are really good! Sun Basket takes forever to respond to emails and concerns. Average Sun Basket hourly pay ranges from approximately $11.68 per hour for Packer to $17.00 per hour for Customer Specialist. 80 Sun Basket jobs available on Indeed.com. Sun Basket is a healthy cooking service that delivers the best organic ingredients and easy customized recipes weekly to customers door. Sun Basket is the kind of service that does everything to ensure its customers are happy. Read about their experiences and share your own! Please select an option from the menu above to get started. | Read 121-140 Reviews out of 2,804. Read about their experiences and share your own! Customer Service Representative 3 reviews. I do have problems that their phone app does not work successfully for skipping shipments. The best food from the best farms & personalized, easy recipes, delivered! we live SunBasket! I use an Android phone and Chrome, but it still doesn't permanently skip a shipment. Sun Basket Inc. 1 Clarence Pl Unit 10. The recipes are simple, the ingredients are fresh, flavorful, and incredibly healthy, ordering is easy, and the subscriptions are flexible. Terrible customer service. Founders. CHAT WITH SUNNY B Our chat bot, Sunny B, can help with common issues 24/7. Location. After a full day of reaching out to both the banking entity and Sun basket, I finally received a refund. This site is protected by reCAPTCHA and the Google Useful. Adam Zbar. Sun Basket’s pork is always antibiotic-free and, as required by federal regulation, hormone-free. As part of the Sun Basket Subscription Service, we offer a number of subscription options that you can choose from (each chosen combination of type of meal, number of meals and number of people, a “Plan”). With paleo, vegetarian, and gluten-free options, this meal kit is an excellent value for the discerning eater. It irks me when businesses are not transparent, do not strive to hear from unsatisfied customers, and treat loyal customers poorly. | SunBasket ranks 6th among Grocery Delivery sites. Feb 27, 2017 . Salary information comes from 136 data points collected directly from employees, users, … Do you agree with Sun Basket's TrustScore? 2,801 people have already reviewed Sun Basket. Monday - Thursday Interviews for Top Jobs at Sun Basket. Sun Basket Recipes Videos Tips & Techniques From our blog, The Sun Times The Key to Optimal Health is Eating Better Food, Not Less Customer Service Representative salaries at Sun Basket can range from $17-$19. All customers are able to view our weekly menu … best grocery subscription service ever. | sunbasket.com | Read 101-120 Reviews out of 2,763 Our chat bot, Sunny B, can help with common issues 24/7. It allows you to cook and eat something new every week without spending time on grocery shopping and meal planning. Head over to your account settings and look for Manage My Subscription at the bottom of the page. 100% of Sun Basket beef is humanely raised in pastures to maintain the quality of the end product by reducing stress and strain on the animal throughout the life cycle. You have been subscribed to our newsletter! You've already flagged this Felicia 1 review. Undeniable difference. In May 2019, Sun Basket raised $30 million in Series E funding, including an investment from Unilever Ventures. Terrible Customer Service Experience. Upon entering payment information, customers acknowledge that they will be charged and agree to the terms of the subscription. Interviews for Top Jobs at Sun Basket. Moving on to another service. We have enjoyed cooking different foods from our normal repertoire and I've learned some cool cooking tricks. Sun Basket stands on convenience. Reply. The recipes/meals have been pretty reliably good although there have been a few misses - my main problem comes in because you do not have the ability to choose your delivery day and since mine is Wednesday, we run into a few problems. ASK AN EXPERT The Key to Optimal Health is Eating Better Food, Not Less, © 2020 Sun Basket 4.29.3 The company offers a 100% money back guarantee if customers are not satisfied. 6 Sun Basket Customer service representative jobs in Ewing, NJ. AGENT ASSIST. Voice your opinion today and hear what 2804 customers have already said. Instead, Sun Basket Customer Service offered send my next shipment(on the following week) at no cost. Sun Basket takes forever to respond to emails and concerns. Voice your opinion today and hear what 2,763 customers have already said. Employee contacts. Full disclosure: I created an account on Trust Pilot just to review Sun Basket. Get advice from Sun Basket customers just like you. Corporate Information Demoulas Super Markets, Inc. Corporate Office ATTN: Customer Care 875 East St. Tewksbury, MA 01876. Quick way to get your order and delivery issues resolved 24/7. Customer service is also great: Once, a serving of protein was accidentally omitted from a shipment; I was immediately credited with a proportional cash refund and given a discount on a future basket. Voice your opinion today and hear what 2788 customers have already said. Service 4 Unfortunately with the COVID-19, customer service was not available with the banking entity or Sun basket. You can cancel your subscription anytime! United States 3 reviews. Apply to Medication Aide, Theater Wkr, Medicare Agent and more! SunBasket has a consumer rating of 2.45 stars from 118 reviews indicating that most customers are generally dissatisfied with their purchases. Sun Basket provides flexible meal plans that can be cancelled or skipped at any time. We had a little snag with our deliveries but the Sun Basket customer service team was extremely helpful and solved the problem right away! Also, customer service needs to be more available. Consumers complaining about SunBasket most frequently mention customer service, home chef and next week problems. From our meal kits to our Oven-Ready selection, we have an option that fits your lifestyle. Security. 2,804 people have already reviewed Sun Basket. Although customer service credited back 1 meal, I had to go to the store and replace the meat in order to complete the dinner for two, which for … The average Sun Basket salary ranges from approximately $20,976 per year for Production Worker to $75,000 per year for Marketing Manager. My husband takes another 10 or 15 min. Yet, I got charged for shipment that I never received. You can order for as long as you want and pause or stop whenever you feel like it. Reply. CHAT W/ SUNNY B. I haven't had a "bad" experience with Sun Basket but I haven't been especially impressed either. April, 2014. | Read 921-940 Reviews out of 2,804. Customer Service Representative (2) Manager (2) Finance (1) Recruiter (1) Director (1) Customer Service Agent (1) Packing (1) Video Editor (1) Supervisor (1) Membership Ambassador (1) Food Production Team Member (1) More Less. You can add groceries to your order, too. We are here M-F 8-5 PT. I just Google "Call Sun basket customer service" and the number comes right up. Your trust is our top concern, so companies can't alter or remove reviews. Overall, I have been extremely impressed with Sun Basket over the last several months, and wish I had started this long ago. 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Us an email at help @ sunbasket.comusing subject line Trustpilot, and wish I had the same experience Sun.