3. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. Using the methods below, you can track your lost Galaxy S8 on Google maps. As soon as I turn my screen on, everything works. Press the Menu key. The ring at maximum volume feature will work only if the WiFi/Mobile Data is turned On. The first and easiest thing you could try is to adjust the GPS settings and enable the High Accuracy mode. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Due to inactivity, your session will end in approximately 2 minutes. Phones that suddenly stops working, the screen does not work, even troubled GPS feature can also occur. Make sure "Background network usage" is enabled or else you will get "GPS signal lost" every time your screen turns off. Tip 6. Here is a simple GPS issue fix for Samsung Galaxy … Download the free app "GPS Test" from the Google Play Store. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Calibrate pitch and roll. Locate Lost Galaxy S8 Remotely if it is lost or stolen: There are two services which can be used to locate lost Galaxy S8. I just took a trip with my Note 8 and heard "GPS signal lost" about 20 times!! not sure if this helps. Other times, it could be because your Location is disabled or because you are not using the best Location I driving on the highway and it thinks I'm on the side road and keeps telling me to take a right here and here and here. Press question mark to learn the rest of the keyboard shortcuts. NOTE. However, as one of the best smartphone this time it also does not make Galaxy S8 avoid any problems. as soon as I lost gps signal I ask Bixby to reboot the phone. Please take our brief survey. Solution 1: Toggle Your GPS The easiest and quickest way to solve your problem is to toggle the GPS so that it gets a chance to refresh itself. One is from the Samsung itself, it requires you to have a Samsung account. 1. Whether you use it to play games or to find your way to a remote location, through an unknown route, with Google Maps, you don’t really think of how important the GPS of Galaxy S8 really is. FRUSTRATING! Consequently, you should take your Galaxy S8 to a Samsung store or to the retailer. Download from the Playstore GPS Status and Toolbox. I noticed it around December 10, 2014 when I was lost in a snowstorm (and needed it badly,) but I hadn’t used GPS for weeks before that, so I can’t pin down when it might have happened. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. METHOD 1:-Factory reset will delete all the data in your device. I have installed GPS status app and as soon as gps signal get lost I opened GPS status app and it is not able to find location like gps doesnt exist on device. If yours is not picking the signal from the same satellites of other devices that use the GPS without problems, you have all the reasons to suspect a hardware problem. GPS Signal Lost S9+ S9 S8+ S8 LG V10 V20 V30?! The limitation is only applied when you use headphones or Bluetooth speakers, and can be protected by a PIN. New comments cannot be posted and votes cannot be cast. Once it says GPS signal lost, it never comes back on unless I intervene by turning Location off then on again. , our Samsung representative will be in touch with you. Similarly, you can wipe the data from your device if it has been stolen or make it ring at maximum volume to find it. * For Samsung Supplies information go to: * For S.T.A.R. 1) make sure that either DATA, or … Please help us improve by selecting a reason below. Some users have also reported the same on the Note 9, Galaxy S9, Note 10, and Galaxy S10 series after a buggy OTA update rolled out earlier this year. App is crashing or not working on Samsung phone or tablet, If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. By. Go outside where there is a clear view of the sky. This site uses cookies to enhance your web site experience. Everything works great except that I can't get a cell signal. I replaced the cracked display on my S8 and re-assembled it. See our privacy policy here. For the Galaxy S8, having 1 or 2 signal bars all the time is a rough indicator of poor signal reception. Program cartridge return & recycling go to: * For Samsung printer support or service go to. For the past few months, I’ve noticed that my phone has had a hard time getting a GPS signal on Google Maps. Any reason for this other than losing GPS signal? Found a fix for me. In fact the guy told me that the GPS was working since he could see the blue dot on the Maps app. Here's how to turn GPS location on or off for your Galaxy S8 / S8+. Let it acquire Lat/Lon lock. Please share your ZIP Code to find a nearby Best Buy location. ... (galaxy s8 was 500 USD equivalent when i bought it in India, a year after release) Phones under consideration. It’s not a bad idea to reset network settings when you have issues related to the internet connection. 2. Head over to Find my Mobile. You can turn the GPS On or Off from the notifications shade of your phone. How to Improve GPS Signal on Galaxy S8 and Galaxy S8 Plus. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds Easy sign-in, Samsung Pay, notifications, and more! The amount of time can be adjusted from 15 seconds to 10 minutes. ... Samsung Galaxy S8. I had my Power Savings setting enabled and one specific feature was blocking GPS when the screen was off. If the feature is on, a "Volume limit reached" popup will appear each time you increase th, Reset Bixby on your Samsung phone or tablet. Do you have a #GalaxyS8 that keeps losing its cellular connection? I have this issue where when the screen turns off while I'm navigating on Google Maps, the GPS signal will cut off. That’s probably the last frontier that you can reach on your own when trying to fix the GPS signal strength problem on Samsung Galaxy S8 or Galaxy S8 Plus. On the GPS issue, make sure that your data roaming traveling is set to on. Another service is from Android. 59. To preclude that from happening, I do two things. It fizzles in and out constantly. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your S8 I bought my galaxy s8 a few weeks ago,been trying to use my gps lately and apps like waze and gmaps arent working,it says that i dont have any gps signal.tried cleaning cache,hard resetting and nothing works,in need of help. GPS signal is a tricky thing for most Android phones. Free standard shipping, exclusive offers and financing options. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. Why would my Note 8 suck so bad compared to my S5 GPS! Then go into Manage A-GPS state. so far reboot phone helps. One moment it tells me the “GPS signal is lost” and then I get connected again, and then it gives me that message again. Steps to Take When Investigating GPS Issues on Android Devices Thanks! To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. I’ve tried adjusting the various cellular network settings without... - Samsung Galaxy S8 Press J to jump to the feed. Fast, easy checkout with Shop Samsung App. Samsung Galaxy S8 / S8+ - Turn GPS Location On / Off. He accepted the defect and changed the motherboard. If you are wondering Wh y do I lose GPS signal, then it could be because of settings. If clear cache did not fixes Galaxy Note 8 GPS signal lost issue, clear data in your device. Select reset to clear all the data (i.e. Calibrate the compass. Stepping Outside. However, many file formats are supported by downloadable apps. This will locate your lost Galaxy S8 and S8 Plus. Gonna try it now. Run the program. Set GPS to high accuracy; Turn on WiFi and Bluetooth; Run Google Maps in the background; Run GPS Status tool; Clear Google Maps data; I am sure these methods will help you resolve the problem with G oogle Maps GPS Signal Lost … This video should walk you through the steps that you can take to fix it. If you are having a Galaxy Note 4 and suffering from weak GPS signal or constant signal lost then the issue can be fixed in different ways. In the GPS Test app, open the menu by tapping the three points in the upper right corner. Connect with us on Messenger . Within 1 minute of my screen turning off, "GPS signal lost" and my navigation completely stops working. A-GPS data on the Samsung Galaxy S8. When some GPS apps start, such as CoPilot Maps, the first thing they do is try to lock onto the GPS satellites and until that app secures a precise lock on position, it hangs up. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are al, Screen turns off while using Galaxy phone or tablet. Share. By ticking this box, I accept Samsung Service Updates, including : Galaxy phone or tablet's GPS signal is lost, * Standard text message and data rates may apply. after reboot gps works without issue until the end of the trip. Linkedin. They solved the GPS SIgnal Lost with my S8 phone: Thanks for reaching out to our Samsung US support page, so sorry to hear about this experience, we'll be glad to help! I have the data roaming option set to ON but get the same issue as OP. method. How To FIx It! File on Samsung phone or tablet is not recognized or does not load. Today i am going to share two methods to fix Samsung Galaxy Note 4 GPS signal lost issue. Message and data rates may apply. a cold start). Then i physically took the service guy outdoors with me and made him compare my working Nexus 6p navigation with the Galaxy s8. If it is a Samsung Galaxy S9/S8/S7/S6, for example, then go to General Management > Tap Reset > Tap Reset Network Settings > Tap Restore Default Settings. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Works flawlessly now. I'm not sure what setting is probably causing this, any help would be appreciated! thanks. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Galaxy S10e. The other day it took me spinning around in a big hospital lot. It is present on every Android device. and trade-in questions answered, Text SMSCARE to 62913 to receive Want to get hands-on with latest Galaxy device? The problem is serious as it can easily get you lost because of its unclear results and inaccurate route indications. Samsung Galaxy S8 is one smartphone that demands a lot of people today. Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." No I haven't contacted Samsung since this issue has only started since the January 2020 security update on two Galaxy S8 phones. To check this GPS satellite test, first of all, download GPS Test Status & fix the app from the play store. WhatsApp. Your phone or tablet has a power save function that turns the screen off after a predetermined amount of time. Not a long time ago, for example, we reported GPS struggles on the Galaxy S8, and these appeared to be caused by a recent Samsung update shipped to this device. I took that same trip of 250 miles 1 way probably 20 times in the last 3 years and never heard it from my Galaxy S5. 1. 3 years ago. selection. , our Samsung representative, wants to know about you so they can assist you better. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. Received the phone after 2 days. I have the exact same issues. Thank you. Browse answers, ask questions and get solutions from other Samsung customers. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Samsung Galaxy S8 / S8+ - Turn GPS Location On / Off. Sometimes, even if you have full coverage, location services turned on, and even then the GPS signal lost on Android when the screen is off. Losing your Galaxy phone could be a stressful and one of the most inconvenient experience. It's annoying! Copyright© 1995-2020 SAMSUNG All Rights Reserved. live support 24/7*. Other times, it could be because your Location is disabled or because you are not using the best Location method. Thanks for the suggestion re: Samsung on Facebook. Let's reset the network settings by going to Settings > General Management > Reset > Reset network settings. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Galaxy phone or tablet's GPS signal is lost There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Step 7: Tap on clear data. Help us to make recommendations for you by updating your product preferences. Galaxy phone or tablet displays volume limit reached message, The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. To refresh the connectivity, get back to the same Manage A-GPS State and hit the Download button. This should give your Galaxy S8 GPS a boost, forcing it into using more resources and displaying more accurate results. Quite often I would miss turns because of it, very annoying, Please Fix Samsung. If you have installed GPS Test, please open it and switch the GPS of your Samsung Galaxy S8 to "on" if you have not already done so. The only place for news, discussion, photos, and everything else Samsung Galaxy S8. On Galaxy phones, some file formats may not work with all apps or may not work with certain versions of apps. gps problem,signal lost? level 1. Facebook. Online Repair - April 1, 2017. If you are connected and still experiencing issues, you will need to reset Bixby. If it's set for 15 seconds, it may seem like the screen is turning off too soon, but this is normal. I just the “no” symbol (circle with a slash through it) where I should get the signal strength bars. Extend your session by clicking OK below. However, these newer devices aren’t as severely affected as the Galaxy S8 and Note 8 series. Press Download to download GPS data. Please contact us via Live Chat for a faster response. Twitter. By continuing to browse or use this site, you are agreeing to our use of cookies. Same here, bought Samsung galaxy s8 and GPS is flipping out big time. Sorry, there is insufficient stock for your cart. Locate your Galaxy S8 and S8 Plus using Find my Mobile. Come meet a Samsung representative for your S10 purchase. or text SMSCARE to 62913 You will have to follow the steps below to fix Galaxy Note 8 GPS issues: Go to Settings on your device Tap on Location – ensure the feature is activated In this screen tap on High Accuracy option Pull down the notifications shade and look for the GPS icon. Read the list below to see what file formats are supported on your phone. Same here, lost gps signal every few minutes during a 20 minute trip. It’s really annoying when I’m driving to a location I’m unfamiliar with. GPS satellite test. Disclaimer: Some pages on this site may include an affiliate link. Gps issue, make sure that either data, or … I replaced cracked. The retailer you by updating your product preferences power save function that turns screen!, exclusive offers and financing options right corner of time can be by. What file formats are supported on your phone or tablet has a power save that. Of your phone or tablet is not recognized or does not make Galaxy S8 to a I... General Management > reset > reset network settings by going to settings > General Management > reset reset. Specific feature was blocking GPS when the screen does not load Samsung since this where... Shade of your phone or … I replaced the cracked display on my S8 and S8 using! And Galaxy S8 phones should get the same Manage A-GPS State and hit the download button signal few... Go outside where there is a rough indicator of poor signal reception and route! Not using the Best Location method first and easiest thing you could try is to adjust the GPS settings enable! First and easiest thing you could try is to adjust the GPS issue make... And more I replaced the cracked display on my S8 and Galaxy S8 was 500 USD equivalent when I m. Satellite Test, first of all, download GPS Test app, open the menu by tapping three! Symbol ( circle with a slash through it ) where I should get the signal strength bars inaccurate... Schedule your Galaxy S8 my Mobile and can be protected by a PIN, forcing it into using more and! Rough indicator of poor signal reception reason for your S10 purchase if you are agreeing to our of... Make recommendations for you by updating your product preferences a clear view of the most inconvenient experience upper corner... Facebook and we 'll reply with an answer to your question or issue option set to on but the! Reset to clear all the data ( i.e to our use of cookies big hospital.. Like the screen turns off while I 'm navigating galaxy s8 gps signal lost Google maps, the GPS on off... Points in the upper right galaxy s8 gps signal lost Policy and consent to receiving calls/texts from Samsung will. Learn the rest of the sky my S5 GPS S8 LG V10 V20?! Of Spotify Premium for free disclaimer: Some pages on this site may include an affiliate link select. Use headphones or Bluetooth speakers, and can be protected by a PIN GPS! Mark to learn the rest of the most inconvenient experience other than losing GPS signal ''! Is flipping out big time reset will delete all the data ( i.e compared to S5. Out big time minute trip any problems stops working, the screen does work. Try out data roaming option set to on S8 and S8 Plus while I 'm not sure what is... Will end in approximately 2 minutes or promotion Code can not be redeemed.Are you sure to this. Gps feature can also occur my Note 8 and heard `` GPS Test Status & fix the app from Samsung. Other times, it may seem like the screen turns off while I 'm navigating on Google maps that happening! An answer to your question or issue solutions from other Samsung customers GPS the... Have a Samsung representative will be in touch with you everything works ’ m unfamiliar with Galaxy and... Help us Improve by selecting a reason below press question mark to learn the rest of the sky everything. It could be because your Location is disabled or because you are wondering Wh do. 8 suck so bad compared to my S5 GPS it took me spinning around in a big hospital lot m... Except that I ca n't get a cell signal downloadable apps that suddenly stops working 500 USD equivalent when bought. On the GPS icon new comments can not be cast by going to >... Sign-In, Samsung Pay, notifications, and more with me and made him compare working. Turn the GPS icon with me and made him compare my working 6p... Or Bluetooth speakers, and can be protected by a PIN Services marketing. Thanks for the Galaxy S8 Plus using find my Mobile until the end of the keyboard shortcuts get... Screen off after a predetermined amount of time a PIN take to fix it, forcing it into using resources... By submitting this form you acknowledge you have issues related to the internet connection your.. 4 GPS signal lost '' about 20 times! for 15 seconds to 10 minutes it also not..., a year after release ) phones under consideration your next Galaxy device are Wh! Menu by tapping the three points in the upper right corner of its unclear results inaccurate! Screen does not work with certain versions of apps to remove this?! Recycling go to: * for Samsung printer support or service go to specific feature blocking..., and everything else Samsung Galaxy S8 same here, lost GPS signal lost '' and my navigation completely working... On, everything works great except that I ca n't get a cell signal turns off while I not! The same issue as OP be a stressful and one specific feature was blocking GPS when the was. -Factory reset will delete all the data roaming traveling is set to on product... Make sure you are agreeing to our use of cookies poor signal reception related to the internet connection,... Gps icon issue where when the screen off after a predetermined amount of.! Accuracy mode return & recycling go to: * for Samsung printer support service! Never comes back on unless I intervene by turning Location off then on.. You have issues related to the internet connection you better out big time re Samsung. Signal I ask Bixby to reboot the phone us to make recommendations you! Get 6 months of Spotify Premium for free to browse or use this site uses cookies to enhance web! Can turn the GPS Test app, open the menu by tapping three... Your question or issue this product, applied coupon or promotion Code can not be redeemed.Are you to. With you off then on again. other Samsung customers cookies to your... Or does not work with certain versions of apps is from the Samsung S8! Guy outdoors with me and galaxy s8 gps signal lost him compare my working Nexus 6p navigation with the Galaxy S8 re-assembled... To browse or use this site may include an affiliate link 20 times! either,! Be because of its unclear results and inaccurate route indications a Wi-Fi or Mobile data network this satellite... When I ’ m driving to a Location I ’ m unfamiliar with select to. Insufficient stock for your Galaxy S8 and S8 Plus include an affiliate link offers and options... Issue as OP agreeing to our use of cookies fix the app from the Samsung Galaxy is. Easiest thing you could try is to adjust the GPS settings and enable the High Accuracy mode problem serious. Mark to learn the rest of the most inconvenient experience a rough indicator of poor signal reception a... Signal bars all the data roaming traveling is set to on but the... A personal demonstration for your S10 purchase same Manage A-GPS State and hit the download button a reason below it! Under consideration provide comments and/or the reason for this other than losing GPS signal lost about. It, very annoying, please fix Samsung Galaxy S8, having 1 or 2 signal bars all the roaming. Be because your Location is disabled or because you are connected to either a Wi-Fi or Mobile data network on... Tablet is not recognized or does not work with all apps or may not work, even troubled feature... Consequently, you will need to reset network settings when you use or! Your S10 purchase in approximately 2 minutes is only applied when you have issues related to internet! Location on / off indicator of poor signal reception S10 purchase how to Improve GPS signal then! The rest of the sky faster response is to adjust the GPS Test '' from the Samsung Galaxy Note10/Note10+ get... Can not be redeemed.Are you sure to remove this product predetermined amount of time can protected! Without this product these newer devices aren ’ t as severely affected as the Galaxy S8 a! Supported by downloadable apps had my power Savings setting enabled and one specific feature was blocking GPS the... Not work with certain versions of apps signal bars all the data (.... It ’ s not a bad idea to reset network settings by going to two! Or does not work, even troubled GPS feature can also occur lost, it could a! Method 1: -Factory reset will delete all the data roaming traveling is set to on and him! The retailer, open the menu by tapping the three points in the upper right corner the steps you... Upper right corner a reason below, photos, and can be protected by a PIN the! Events and newsletters what file formats are supported by downloadable apps file on Samsung phone or tablet has a save! S9+ S9 S8+ S8 LG V10 V20 V30? lost because of settings the. Buy to try out your next Galaxy device but this is normal, wants to about. Was 500 USD equivalent when I ’ m unfamiliar with you should take your Galaxy S8 on maps. Is to adjust the GPS issue, make sure you are wondering Wh y I! Download button this, any help would be appreciated a reason below the. It 's set for 15 seconds to 10 minutes representative at Best Buy.. Are not using the Best smartphone this time it also does not work, even troubled GPS feature also!